Player Welfare First

Responsible Gaming
at 98apkPlay Smart,
Stay in Control

98apk believes that gambling should always be an enjoyable form of entertainment — nothing more. We have built a comprehensive responsible gaming framework to help every Pakistani player stay in control, recognise warning signs early, and access support whenever they need it. Your wellbeing genuinely matters to us.

Important: Gambling involves financial risk. Please only bet what you can comfortably afford to lose. If gaming stops being fun, it is time to stop. 98apk's responsible gaming tools are free, instant, and always available in your account settings.

21 + ONLY

Strictly for adults 21 years and above. ID verification required for all accounts.

21+
Age Requirement
24/7
Support Available
5
Limit Tool Types
Self-Exclusion Option

Our Responsible Gaming Tools

98apk has built a full suite of player protection tools directly into the platform. Every tool is available instantly from your account dashboard — no waiting period, no forms to post, no hassle.

Deposit Limits

Set a daily, weekly, or monthly deposit cap in Pakistani Rupees (PKR) so you never deposit more than you intend to. Once set, limits take effect immediately. Increases require a 24-hour cooling-off period, giving you time to reflect before raising your cap.

Session Time Limits

Control how long you spend on 98apk in a single sitting. Set a session duration limit and the platform will alert you when your time is up. Once the limit is reached, you are automatically logged out — keeping your gaming sessions healthy and intentional.

Reality Checks

Enable regular on-screen reminders that display how long you have been playing and a summary of your net session result. These reality check pop-ups are a gentle nudge to step back, assess how you are feeling, and decide whether to continue or take a break.

Cool-Off Period

Take a short break from 98apk — ranging from 24 hours to 6 weeks — without permanently closing your account. During a cool-off, you cannot log in, place bets, or receive any marketing communications. Your account and balance are preserved safely.

Self-Exclusion

If you need a longer break, 98apk's self-exclusion tool lets you block access to your account for periods of 6 months, 1 year, 3 years, or permanently. Self-exclusion is immediate and irrevocable for the chosen duration — even if you request reinstatement early.

Loss Limits

Set a maximum loss threshold per day, week, or month. Once your net losses reach the limit you have chosen, 98apk will automatically prevent further play until the limit period resets. You control the ceiling — we enforce it without exception.

Strict 21+ Age Policy

At 98apk, we enforce a strict minimum age requirement of 21 years old for all users across Pakistan. This is non-negotiable and applies whether you are accessing the platform from Karachi, Lahore, Islamabad, Faisalabad, or anywhere else in the country.

Every new account on 98apk must pass identity verification before deposits, withdrawals, or real-money gameplay are permitted. This process requires submission of a valid CNIC (Computerised National Identity Card) issued by NADRA — verifying both your identity and your date of birth. Accounts that cannot confirm the 21+ age requirement are immediately suspended and any deposits returned.

If you are a parent or guardian and suspect a minor is using 98apk, please contact our support team immediately at [email protected] — we will investigate and act without delay.

Underage Gambling Is Illegal. It is a criminal offence for anyone under 21 to gamble on 98apk. Any attempt to circumvent our age verification process will result in permanent account closure and forfeiture of any funds held.

Age Verification Process

Here is what happens when you register a new 98apk account in Pakistan:

Step 1 — Registration

You provide your full name, date of birth, CNIC number, mobile number (JazzCash / EasyPaisa-linked), and email address during sign-up.

Step 2 — Document Upload

Upload a clear image of your CNIC (front and back). Our KYC system cross-references the CNIC number and date of birth with NADRA records automatically.

Step 3 — Age Confirmation

If your date of birth confirms you are 21 or older, your account is approved and gaming access is granted. If not, access is permanently denied.

Step 4 — Ongoing Monitoring

98apk's compliance team conducts periodic re-verification checks. Additional identity documents may be requested at any time as part of our AML and responsible gaming obligations.

Are You Gambling Responsibly?

Most players enjoy 98apk's cricket betting, live casino, and slot games as an occasional, entertaining pastime. But problem gambling can creep up gradually — and it is important to recognise the warning signs before they escalate. Take a moment to reflect honestly on the following questions:

Do you find yourself betting more than you originally planned to in a single session?
Have you ever borrowed money or sold possessions to fund your gambling on 98apk or elsewhere?
Do you feel restless, irritable, or anxious when you are not able to gamble?
Have family members, friends, or colleagues expressed concern about your gambling habits?
Do you chase losses — continuing to bet in an attempt to recover money you have already lost?
Has gambling ever caused you to neglect work, studies, family responsibilities, or personal relationships?

If you answered "yes" to any of the above, we strongly encourage you to use 98apk's self-exclusion tool immediately and to reach out to a professional support organisation. There is no shame in seeking help — it is the responsible thing to do.

Healthy vs. Problem Gambling

Entertainment-driven play Healthy
Playing within pre-set budget Healthy
Chasing losses after a bad run Warning Sign
Gambling with borrowed money Danger Zone
Gambling affecting family life Seek Help Now

Need Help Right Now?

If you or someone you know is struggling with gambling addiction, please reach out to 98apk's responsible gaming support team at [email protected]. International resources such as Gamblers Anonymous and the GamCare helpline also provide free, confidential support to players worldwide, including those based in Pakistan.

How to Use Self-Exclusion on 98apk

Activating self-exclusion on 98apk takes less than two minutes. You do not need to speak to anyone or explain your reasons — just follow these steps.

01
Log In

Access your 98apk account using your registered mobile number or email address and your password. If you have forgotten your credentials, use the account recovery option on the login page.

02
Open Settings

Navigate to your Account Settings by clicking your profile icon in the top-right corner of the 98apk dashboard, then select "Responsible Gaming" from the settings menu.

03
Choose Duration

Select your preferred self-exclusion period: 6 months, 1 year, 3 years, or permanent exclusion. Read the terms for each option carefully before confirming — this decision cannot be reversed early.

04
Confirm & Done

Confirm your selection. Your account is locked immediately. You will receive a confirmation message to your registered email and mobile. All marketing communications will also be suspended instantly.

After Self-Exclusion: Your account balance is preserved and will be returned to you via your original deposit method (JazzCash, EasyPaisa, or bank transfer) once the exclusion period ends and you formally request reinstatement. During self-exclusion, 98apk will not send you any promotional emails, SMS messages, or bonus notifications. If you believe you are receiving marketing despite being self-excluded, report it immediately to [email protected].

Responsible Gaming FAQs

Common questions Pakistani players ask about responsible gaming tools, the 21+ policy, and getting support at 98apk.

Yes — and we actively encourage it. You can set deposit limits, loss limits, and session time limits during or immediately after account registration, before you ever place a single bet. Head to Account Settings > Responsible Gaming at any point to configure or adjust your limits. Remember: reductions take effect immediately, but increases have a mandatory 24-hour review period.

The minimum age is 21 years old. This applies to all users regardless of where in Pakistan they are accessing the platform from — Karachi, Lahore, Islamabad, Faisalabad, Peshawar, or any other city. Age is verified via CNIC submitted during the KYC process. Accounts that cannot confirm the 21+ requirement are permanently blocked.

Self-exclusion is immediate and instantaneous. The moment you confirm your self-exclusion request, your account is locked and you are logged out across all active sessions — including on mobile. No further deposits, bets, or account access will be possible for the selected duration. There is no waiting period.

No. Once self-exclusion is confirmed, all marketing communications — including email promotions, SMS bonus alerts, and in-app notifications — are permanently suppressed for the duration of your exclusion. If you receive any marketing material after self-excluding, please report it to us at [email protected] immediately so we can investigate and correct it.

Yes. Any real-money balance remaining in your 98apk account at the time of self-exclusion will be held safely and returned to you via your original deposit method (JazzCash, EasyPaisa, HBL, UBL, Meezan, or other registered payment channel) upon verified request. Bonus balances that have not met wagering requirements will be voided per our standard terms.

Yes. 98apk supports players in accessing international responsible gaming resources. Organisations such as GamCare, Gamblers Anonymous, and BeGambleAware offer free, confidential online counselling and self-help tools accessible from Pakistan. These organisations operate independently of 98apk and provide professional support for problem gambling at no cost.

98apk's Player Welfare Pledge

Responsible gaming is not a legal checkbox for 98apk — it is a genuine commitment we make to every Pakistani player on our platform. We understand that behind every account is a real person, and that the trust you place in us to run a fair, transparent, and safe platform is something we earn every single day.

Our customer support team includes dedicated responsible gaming specialists who are trained to assist players in crisis — whether that means walking you through self-exclusion, helping you set limits, or simply listening without judgement. You can reach them any time at [email protected].

No Predatory Marketing

98apk will never send targeted bonus offers to players who have set deposit limits, are in a cool-off period, or have requested help with problem gambling.

Staff Training

All 98apk customer support agents complete responsible gaming training so they can recognise vulnerability indicators and respond with appropriate care and urgency.

Transparent Odds

We display return-to-player (RTP) percentages for all slot games and clearly communicate the house edge on table games — so you always know what you are getting into.

Fair Game Certification

All games on 98apk are tested by independent auditors for fairness. Random Number Generators (RNGs) are verified to ensure no game outcome can be predicted or manipulated.

Play Responsibly at 98apk

Ready to Play on Your Terms?

Set your limits, stay in control, and enjoy cricket betting, live casino games, and slots as the entertainment they are meant to be. 98apk gives you every tool you need to keep gaming healthy and fun. 21+ only. Play responsibly.

21+ Only. 98apk is strictly for adults aged 21 and above. Gambling involves financial risk and can be addictive — please play within your means. Responsible Gaming resources are available on our platform at all times.