98apk Frequently Asked
Questions

98apk requires a valid Pakistani CNIC (Computerised National Identity Card) issued by NADRA for identity and age verification. Both front and back images must be submitted in clear, legible format. In some cases, the compliance team may request an additional proof of address document such as a utility bill or bank statement. All documents are handled under strict data protection standards.

The minimum age to register and play on 98apk is strictly 21 years old. This applies to all users across Pakistan regardless of city or region — whether you are in Karachi, Lahore, Islamabad, or Faisalabad. Age is verified through CNIC submission during the KYC process. Any account where the user cannot confirm the 21+ age requirement will be permanently suspended and any deposited funds returned.

On the 98apk login page, click the "Forgot Password" link. Enter your registered email address or mobile number. You will receive a one-time password reset link via SMS or email. Click the link, set a new password, and log in as normal. If you do not receive the reset message within a few minutes, check your spam folder or contact support at [email protected].

No. 98apk strictly enforces a one-account-per-person policy. Creating multiple accounts is a violation of our Terms and Conditions and will result in all associated accounts being permanently closed and any balances forfeited. If you previously had an account and want to return, contact support to discuss reinstatement rather than opening a new registration.

To permanently close your 98apk account, email [email protected] from your registered email address stating that you wish to close your account. Any remaining real-money balance will be returned to your verified payment method within 3–5 business days. Note that if problem gambling is a factor in your decision, we strongly recommend using the self-exclusion tool instead, which preserves your ability to return later if you choose.

The minimum deposit on 98apk is PKR 500 for most payment methods including JazzCash and EasyPaisa. For bank transfers via HBL, UBL, or Meezan Bank, the minimum may vary slightly by bank but is generally PKR 1,000. There is no maximum deposit limit set by 98apk itself, though your bank or wallet provider may apply their own transaction caps.

JazzCash deposits on 98apk are typically instant — funds appear in your gaming wallet within seconds of the transaction being confirmed by the JazzCash network. In rare cases during peak hours or network maintenance, processing may take up to 15 minutes. If your deposit has not appeared after 30 minutes, contact 98apk support with your JazzCash transaction reference number.

EasyPaisa withdrawals from 98apk are generally processed within 1–3 hours during business hours once the withdrawal request has passed our internal verification check. First-time withdrawals may take slightly longer as the payment team completes an additional security review. All withdrawal requests submitted after midnight may be processed the following morning. Minimum withdrawal amount via EasyPaisa is PKR 500.

98apk does not charge any platform-side fees on deposits or withdrawals. However, your payment provider — JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, or others — may apply their own transaction fees as per their standard service charges. We recommend checking your wallet or bank's fee schedule before initiating large transfers. USDT crypto withdrawals are subject to standard blockchain network fees.

Yes, 98apk accepts deposits via HBL, UBL, and Meezan Bank online banking as well as Raast instant payment. To deposit via bank transfer, select "Bank Transfer" in the cashier, note the 98apk beneficiary account details displayed, initiate the transfer from your internet banking app, and upload the payment receipt in the cashier. Bank transfer deposits typically reflect within 30–60 minutes on business days.

Standard 98apk accounts have a daily withdrawal limit of PKR 200,000. VIP-tier players may have higher limits based on their loyalty level. If you need to withdraw an amount above the standard daily limit, contact the 98apk support team in advance to arrange a manual transfer approval. Large withdrawals may require additional identity verification documentation.

98apk offers hundreds of slot games from leading providers, ranging from classic three-reel fruit machines to modern five-reel video slots with bonus rounds, free spins, and progressive jackpots. Popular titles span themes including adventure, mythology, sports, and big-win jackpots. All slot games on 98apk are certified for fair play with independently verified RNG (Random Number Generator) outcomes.

Yes — PSL cricket betting is one of the most popular features on 98apk among Pakistani players. During the Pakistan Super League season, 98apk offers a comprehensive range of markets including match winner, top batsman, total runs, over/under, and live in-play betting. Odds are updated in real time and pre-match markets typically open 24–48 hours before each PSL game.

RTP percentages vary by game and provider, but 98apk publishes RTP information in each game's help or info section. Most slots on the platform carry an RTP between 94% and 97%. Higher RTP means the game returns more to players over a large number of spins statistically — though it does not guarantee individual session results. We encourage all players to check a game's RTP before playing.

Yes, 98apk offers a dedicated mobile app for Android devices. Since Google Play Store restrictions apply to gambling apps in certain regions, the 98apk APK can be downloaded directly from the official website at 98apk.org. iOS users can access the full platform via the mobile-optimised browser version on Safari. The mobile experience covers all games, deposits, withdrawals, and account management.

Absolutely. 98apk's live dealer games — including live roulette, live baccarat, live blackjack, and live teen patti — are fully optimised for mobile play on both Android and iOS. A stable internet connection (4G/LTE or Wi-Fi) is recommended for the best live streaming quality. The mobile interface mirrors the desktop experience with no compromise in game selection or betting options.

New players on 98apk are eligible for a welcome bonus on their first deposit. The bonus is automatically credited to your account once your first qualifying deposit is confirmed — no promo code is required. The bonus amount and percentage are displayed on the promotions page at the time of your registration. Welcome bonuses are subject to wagering requirements before any winnings can be withdrawn.

A wagering requirement is the number of times you must bet the bonus amount (or bonus plus deposit, depending on the promotion) before you can withdraw bonus-derived winnings. For example, a 20x wagering requirement on a PKR 1,000 bonus means you must place a total of PKR 20,000 in bets before the bonus converts to withdrawable cash. Different games contribute different percentages toward wagering rollover.

Free spins awarded as part of a promotion on 98apk generate bonus balance, not instant cash. The winnings from free spins are subject to the wagering requirements stated in the specific promotion's terms. Once the rollover condition is met within the validity window, the converted amount moves to your withdrawable real-money balance. Always check the individual promotion terms for free spin wagering conditions.

98apk operates a six-tier VIP loyalty programme. Players earn loyalty points on every real-money bet placed across all game categories. As points accumulate, you progress through tiers — each unlocking higher withdrawal limits, personalised bonuses, faster customer support, and dedicated account management. VIP status is reviewed monthly based on wagering activity. Details of each tier are available on the promotions page.

98apk operates under an international gaming licence that requires adherence to player protection, fair play, and anti-money laundering standards. All financial transactions use SSL encryption. Game outcomes are determined by certified RNG systems audited by independent testing laboratories. Player funds are held in segregated accounts separate from operational funds, ensuring your balance is protected at all times.

To self-exclude, log in to your 98apk account, go to Account Settings, and select the Responsible Gaming section. Choose your preferred self-exclusion period: 6 months, 1 year, 3 years, or permanent. The exclusion takes effect immediately — your account is locked, all marketing is stopped, and your balance is preserved. Self-exclusion cannot be reversed before the chosen period expires, even on request.

98apk supports players in accessing international responsible gaming organisations. GamCare offers free online counselling and a 24/7 helpline. Gamblers Anonymous provides peer-support group meetings and self-help resources. BeGambleAware offers tools and guidance for players concerned about their gambling habits. All three organisations are accessible from Pakistan and provide confidential, non-judgmental support at no cost.

98apk customer support is available 24 hours a day, 7 days a week. You can reach the team by emailing [email protected]. Include your registered account username or mobile number and a clear description of your issue for the fastest response. For urgent responsible gaming matters such as self-exclusion or account restriction requests, mark your email as urgent and the team will prioritise your case.