At 98apk, your personal data is handled with the same care and seriousness we apply to our platform security. This Privacy Policy explains what information we collect from Pakistani players, why we collect it, how it is stored, who it is shared with, and what rights you hold over your own data. Please read it fully before using our services.
98apk operates the online casino and sports betting platform accessible at 98apk.org, including all associated mobile applications and downloadable APK clients (collectively, "the Platform"). When this Privacy Policy refers to "98apk", "we", "us", or "the Operator", it means the company responsible for operating and maintaining the Platform and all data processing activities connected with it.
98apk is the data controller in respect of all personal data collected from users ("you", "the Player") who register, browse, or otherwise interact with the Platform. As data controller, 98apk determines the purposes and means by which your personal data is processed, and accepts the obligations that come with that role under applicable data protection law.
This Privacy Policy applies to all users of the 98apk platform, including Pakistani players accessing the Platform from Karachi, Lahore, Islamabad, Faisalabad, and all other cities and regions across Pakistan. It covers all data processed in connection with account registration, identity verification, deposits and withdrawals, gameplay activity, customer support interactions, and marketing communications.
Questions about this Policy? If at any point you have questions about how 98apk handles your personal data, you may contact our dedicated privacy team at: [email protected] — plain text address, not a clickable link.
98apk collects personal data from you in three primary ways: data you provide directly, data generated automatically through your use of the Platform, and data received from third parties such as payment processors and KYC verification services. The categories of personal data we collect are as follows:
2.1 Data You Provide Directly
2.2 Data Generated Automatically
2.3 Data Received from Third Parties
Sensitive Data: 98apk does not intentionally collect sensitive personal data such as racial or ethnic origin, religious beliefs, political opinions, or health information, except where a user voluntarily discloses such information in the context of a responsible gaming self-exclusion request or similar welfare interaction.
98apk processes your personal data only for specified, legitimate purposes. The following table summarises the primary purposes for which your data is used and the corresponding legal basis for each:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration & management | Registration data, contact details | Contract performance |
| Identity & age verification (KYC) | CNIC, passport, address proof | Legal obligation, legitimate interest |
| Processing deposits & withdrawals | Financial data, payment records | Contract performance |
| Fraud prevention & AML compliance | All data categories | Legal obligation, legitimate interest |
| Platform analytics & improvement | Usage data, technical data | Legitimate interest |
| Personalised promotions & bonuses | Gameplay data, VIP tier | Consent (where required) |
| Customer support interactions | Communications data, account data | Contract performance, legitimate interest |
| Responsible gaming monitoring | Gameplay data, session data | Legal obligation, legitimate interest |
98apk does not use your personal data for purposes other than those listed above without first providing you with clear notice and, where required by applicable law, obtaining your explicit consent.
98apk relies on the following legal bases when processing your personal data:
98apk uses cookies and similar tracking technologies — including local storage objects and session identifiers — to operate the Platform effectively, remember your preferences, and gather analytical data about how the Platform is used.
Types of Cookies Used:
Cookie Control: You can manage your cookie preferences through the cookie settings panel accessible from the footer of the 98apk platform. Most browsers also allow you to block or delete cookies through browser settings, though doing so may affect Platform functionality.
98apk does not sell your personal data to any third party under any circumstances. We may share your personal data with selected third parties only in the circumstances described below, and only to the extent strictly necessary:
All third parties with whom 98apk shares personal data are required to maintain appropriate technical and organisational security measures and to use personal data only for the purposes for which it was shared.
98apk retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
Once the applicable retention period has expired, personal data is securely deleted or anonymised in accordance with 98apk's internal data disposal procedures.
98apk implements robust technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security framework includes:
Your Responsibility: While 98apk takes extensive measures to protect your data on our end, you are responsible for maintaining the security of your own login credentials. Do not share your 98apk password with anyone. If you believe your account has been compromised, contact support immediately via live chat.
As a user of 98apk, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact our privacy team at [email protected] with a clear description of your request. We will respond within thirty (30) days of receipt:
98apk respects every player's right to control their own personal information. Here is a plain-English summary of each right you hold.
Request a copy of all personal data 98apk holds about you. We will provide this in a structured, commonly used format within 30 days.
Request correction of any inaccurate or incomplete personal data we hold. Updates to name, address, or contact details can also be made directly in account settings.
Request deletion of your personal data where there is no longer a legal obligation for us to retain it. Note that AML and KYC records must be kept for five years by law.
Request that 98apk temporarily stops processing your data — for example, while an accuracy dispute is being resolved — without requiring full deletion.
Receive your personal data in a machine-readable format (CSV or JSON) so you can transfer it to another service provider if you wish.
Object to processing carried out on the basis of legitimate interests — including direct marketing. We will stop that processing unless we can demonstrate compelling legitimate grounds.
Request human review of any automated decision that significantly affects you — such as an automated account suspension triggered by fraud detection algorithms.
Withdraw any consent you have previously given — for example, consent to receive marketing emails — at any time without penalty, via your account settings or by contacting support.
Lodge a complaint with the relevant data protection supervisory authority if you believe 98apk has not handled your personal data in accordance with applicable law.
21+ Age Restriction: 98apk is strictly for adults aged 21 years and above. We do not knowingly collect personal data from any individual under the age of 21. If we discover that personal data has been submitted by a person below this age threshold, we will immediately delete that data and close the associated account.
98apk implements age verification mechanisms at the point of registration and reserves the right to request documentary proof of age — including a valid CNIC — at any stage. If you are a parent or guardian and believe your child has created an account on 98apk, please contact us immediately at [email protected] so that we can take prompt corrective action.
Some of the third-party service providers used by 98apk — including cloud infrastructure providers, analytics platforms, and certain game technology partners — may process your personal data in countries outside of Pakistan. Where personal data is transferred internationally, 98apk takes steps to ensure that equivalent levels of data protection apply, including:
You may request further information about the specific safeguards in place for any particular international transfer by contacting our privacy team.
98apk reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, the services we offer, or applicable legal requirements. When material changes are made, we will notify registered users via the Platform's notification system or by email to the address on file at least fourteen (14) days before the changes take effect.
The "Last Updated" date at the top of this page will always reflect the most recent revision. We encourage you to review this Privacy Policy periodically. Your continued use of the 98apk platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should cease using the Platform and close your account before the effective date.
If you have any questions, concerns, or requests relating to this Privacy Policy or 98apk's data practices, please reach out to our privacy team using the following contact details:
We aim to acknowledge all privacy-related enquiries within 48 hours and to provide a substantive response within thirty (30) days. Complex requests — such as large-scale subject access requests — may take longer, in which case we will inform you of the extended timeline and the reasons for it.
Pakistani Players: Our support team includes Urdu-speaking staff with specific knowledge of Pakistani payment infrastructure and local regulatory context. Do not hesitate to reach out whether you are in Karachi, Lahore, Islamabad, Faisalabad, or anywhere else across Pakistan — we are here to help.
Beyond legal compliance, 98apk has built practical privacy protections into the platform from the ground up — so every Pakistani player can game with genuine peace of mind.
Every connection to 98apk is protected by TLS encryption, and all stored personal data — including your CNIC details and payment records — is encrypted at rest with AES-256, making it unreadable to unauthorised parties.
98apk's identity verification process is aligned with NADRA CNIC standards, ensuring that your personal documents are verified through trusted channels and never stored beyond the legally required retention period.
98apk has a strict, unconditional policy: your personal data is never sold, rented, or traded to any third party for commercial gain. Data is shared only when required to deliver our services or comply with legal obligations.
JazzCash and EasyPaisa transactions are processed through encrypted payment gateways. Your mobile wallet number and bank details are never exposed to game providers or marketing partners — only to the payment processor handling your transaction.
Promotional emails, SMS notifications, and personalised bonus offers are only sent when you have explicitly opted in. You can withdraw your marketing consent at any time from your 98apk account settings — no questions asked.
98apk conducts periodic internal privacy reviews and independent third-party security assessments to ensure that data handling practices remain current, compliant, and aligned with evolving best practices in the online gaming industry.
Now that you understand exactly how 98apk handles your personal data, you can enjoy cricket betting, live casino games, and slots knowing your information is in safe hands. Join thousands of Pakistani players who trust 98apk every day. 21+ only. Play responsibly.